We are looking for a Technical Consultant (TC) of Customer Success to acts as trusted advisers to our clients, ensuring they get the most out of our industry-leading solution. We are investing heavily in building out our Technical Consultant to help clients unlock the full potential our solution delivers.
Technical Consultants are a piece of the Customer Success Team and are key in unlocking the full potential of our product and services. The Technical Consultant Team is responsible for configuring the sensor and cloud architecture to meet customer unique needs. They are available to ensure that new deployments, the experience, and adoption of is both frictionless and delivers the most value possible. The partner across the organization to make sure product management, engineering, technical operations and other groups are aligned with our customer’s needs.
We are seeking mature, empathetic, tech savvy communicators who understand the important role plays in defending the health of our client’s enterprises. Successful candidates should bring B2B enterprise software support experience and a strong track record managing relationship with large enterprises.